since 2017
App-based
50 destinations
Ubigi eSIM review 2026
Global 4G/5G eSIM from Transatel, an NTT company. Every claim below is computed from our live price database — 50 destinations, 483 plans, one formula.
The computed verdict
Ubigi is the cheapest provider in 1 of 50 countries we track — 2% of its coverage.
Best $/GB in 7 countries; entry price from $2.90. No editorial star-rating — just the numbers, computed the same way for every brand.
Price competitiveness
Ubigi promo code
10% off your first Ubigi data plan — code
WELCOME10
Expires Dec 31, 2027. See all eSIM deals.
The mechanics
How Ubigi works
- 1
Install the app and buy in-app
Pick your destination and plan inside the app — checkout, eSIM and top-ups all live in one place, no email vouchers.
- 2
One tap installs the eSIM
The app writes the eSIM profile directly — no QR-code juggling, and it can switch host networks automatically where Ubigi holds multiple agreements.
- 3
Data starts when you land
The plan activates per its validity window; if you run low, buy a top-up in the app and keep the same eSIM.
Company snapshot
- Founded
- 2017
- Headquarters
- Paris La Défense (Courbevoie), France Transatel (NTT Group)
- Model
- App-based
- Destinations tracked
- 50
- Plans tracked
- 483
- Price range
- $2.90 – $18.00
- Relationship
- Sponsored partner
Rankings and "cheapest" badges on this site are computed by price alone — see our methodology.
Support & refunds
Getting help from Ubigi
Customer support
- Channels
- Chat (24/7 virtual assistant) and a web contact form; no published support email or phone
As published on Ubigi's official site — channels and response times can change; the app is usually the fastest route.
The refund policy in short
Ubigi data plans are non-refundable once use has started — even partially used. Any refund must be requested within 15 days of payment and only applies to completely unused plans. Monthly plans carry a 3-month minimum commitment before cancellation.
Summarised from Ubigi's published refund terms. Full conditions live on the provider's own policy page — read them before relying on a refund.
Price record
Where does Ubigi win on price and where does it lose
We re-priced Ubigi against every other provider in each of its 50 countries. It is the strictly cheapest option in 1 of them — undercutting the next-best brand by 25% on average where it wins. In the typical country where it loses, its entry plan costs about 10× that country's cheapest entry. Every row below links to the full country table.
Where Ubigi is the cheapest you can buy
Entry-plan price vs the next-cheapest provider in the same country. Every winner above also carries a cheapest badge in the coverage list below.
Where another brand beats Ubigi on price
-
Israel
$6.00 vs $0.57
11×
-
United Kingdom
$5.00 vs $0.51
10×
-
United Arab Emirates
$5.00 vs $0.51
10×
-
Switzerland
$5.00 vs $0.51
10×
-
South Africa
$5.00 vs $0.51
10×
Ubigi's entry price vs the cheapest provider in that country. It pays to compare in all 49 of these markets — open the country table and check who wins before you buy.
Plan shape
Sells both metered buckets (447 plans) and unlimited plans (36) across 50 destinations.
Typical entry price across its markets: $5.00.
Best value anywhere: $0.30/GB.
Strengths
- +Operated by Transatel (NTT Group) since the 2017 eSIM launch
- +Coverage in 200+ destinations
- +Connectivity heritage across cars and laptops
- +5G where host networks offer it
Watch out for
- –Account setup required before buying
- –Entry prices above the budget brands
Destinations & coverage
Where you can buy Ubigi eSIMs
Grouped by region, with each country's cheapest Ubigi plan. Countries marked cheapest are where Ubigi is the lowest-price provider we track.
A note on coverage: we verify and rank Ubigi in the 50 destinations listed below. Ubigi itself sells eSIMs for roughly 200+ destinations — the list here is our tracked scope, not the limit of what Ubigi offers.
Asia 13
Europe 18
-
Austria
from $5.00
-
Belgium
from $5.00
-
Switzerland
from $5.00
-
Czechia
from $6.00
-
Germany
from $6.00
-
Spain
from $4.00
-
France
from $4.00
-
United Kingdom
from $5.00
-
Georgia
from $6.00
-
Greece
from $6.00
-
Croatia
from $6.00
-
Ireland
from $7.00
-
Iceland
from $6.00
-
Italy
from $4.00
-
Netherlands
from $6.00
-
Poland
from $5.00
-
Portugal
from $5.00
-
Turkiye
from $3.00
Americas 8
Africa & Middle East 8
Where Ubigi plans cost the least and the most
Same provider, very different entry prices by country. If your destination sits in the right-hand column, compare against the full table before buying.
Lowest entry prices
Highest entry prices
Alternatives
Ubigi vs the field
FAQ
What do travelers ask about the Ubigi eSIM
Which countries does the Ubigi eSIM work in?
Ubigi sells eSIMs for 50 of the 50 destinations this site tracks, all priced from the same dated snapshot. Its own catalogue lists 200+ destinations in total — we track the 50 where demand is highest. For a specific trip, open that destination's page in the country comparison and every Ubigi plan sorts against the field.
How competitive is Ubigi on price?
No provider wins everywhere — it depends on the destination. Ubigi is the cheapest provider in 1 of the 50 countries where we track its plans (%!d(float64=2)% of its coverage). For example, in Mexico its plans start at $3.00.
Is there an unlimited Ubigi eSIM?
Yes — 36 of the 483 plans we track from Ubigi are unlimited. Every one carries a fair-use policy that can throttle speed after a threshold, so read the verbatim notes in our fair-use audit before a streaming-heavy trip.
Do I need the Ubigi app to use its eSIMs?
Yes — Ubigi is app-first: you browse, buy and install plans inside the app (available on the App Store and Google Play), and the eSIM sits alongside your physical SIM rather than replacing it. Buy and install before you fly; on landing, enable data roaming for the eSIM line and it connects by itself.
Is there a Ubigi discount code?
Yes — code WELCOME10 gives 10% off your first Ubigi data plan (10% off, Official welcome code from Ubigi's help center: 10% off your first data-plan purchase in any destination (monthly plans typically excluded). Enter it in the promo field during checkout.). Copy it on our eSIM deals page, which also calculates whether the discounted price still loses to a cheaper rival in each country.
What is the entry price for Ubigi?
The entry price in our database is $2.90 — the smallest bucket in the cheapest destination, not necessarily the right plan for your trip. Sort by $/GB on your destination's page before choosing; prices exclude promo codes and taxes.
Can Ubigi be trusted for travel data?
Ubigi launched in 2017 and sells app-first plans across 50 destinations. It is operated by Transatel (NTT Group), headquartered in Paris La Défense (Courbevoie), France. It is a sponsored partner of this site — rankings here are still computed by price alone (see our methodology).
Where do I get help with a Ubigi eSIM?
Ubigi offers Chat (24/7 virtual assistant) and a web contact form; no published support email or phone. Before writing in, test once on Wi-Fi and check that data roaming is on for the eSIM line — most "no connection" reports turn out to be a roaming toggle, not a broken eSIM.
Does Ubigi give money back if the eSIM fails?
Ubigi data plans are non-refundable once use has started — even partially used. Any refund must be requested within 15 days of payment and only applies to completely unused plans. Monthly plans carry a 3-month minimum commitment before cancellation. Practical tip: buy a day or two before departure and install at home — if anything fails you still have time to claim. (Summarised from Ubigi's published policy; always check their own terms before buying.)
How does Ubigi compare with Yesim?
Across the destinations we track, Ubigi is the cheapest provider in 1 countries vs Yesim in 42. The full country-by-country table is our Ubigi vs Yesim comparison.
Ubigi vs Yesim? We computed the numbers.
Every price, badge and ranking on this page is a literal sort position from our price database — no editorial pay-to-rank. How we collect and check data is in our methodology; how we make money in our disclosure.